Delivery & warranty

Delivery

We deliver to most countries of the European Union. Delivery usually takes 3–7 working days after your order is confirmed and paid. The delivery cost depends on your country and the vehicle, and we always confirm it with you before you pay.

You can also pick up your vehicle at one of our partner shops, when available near you.

On delivery

Vehicles are delivered in their crate, partly assembled (handlebar, front wheel or similar may need fitting). Please check the packaging on arrival and note any visible damage on the delivery receipt.

Legal guarantee

As a consumer in the EU you benefit from the legal guarantee of conformity for goods that are defective at delivery, in accordance with the law of your country of residence.

DirtRider warranty

In addition, we give a 6-month commercial warranty on parts from the date of delivery. It does not cover normal wear parts (tyres, inner tubes, chain, sprockets, brake pads, clutch plates, spark plug, filters), damage caused by falls, competition use, lack of maintenance or modifications. To make a claim, contact us with your order number and photos or a video of the problem.